July 2023 In today's market, consumers are increasingly reliant on online reviews when deciding what to buy and where to buy it from. That reliance is not only the case for high commitment purchases such as cars or electronics, but is also true for smaller decisions such as what restaurant to choose. It's not surprising… Read More.

December 2020 Overcharging at the checkout leads to $78,000 penalty In the lead-up to Christmas and with increased competition for discretionary spend (thanks to COVID-19), retailers must be careful when adopting pricing and promotional campaigns and ensure the point-of-sale pricing is accurate. This recent case highlights the need to quickly respond to customer complaints and… Read More.

September 2018 Are you moving out of town or sending goods anytime soon? If the answer to this question is yes, you may want some insight as to what happens if your goods get damaged during freight and what you can do about it. Are you covered? The Contract and Commercial Law Act 2017 governs… Read More.